Hiring Tips
How to Spot and Avoid Moving Scams
By MoveMatch · 2 min read
Most movers are honest professionals, but the industry has enough bad actors that you should know the warning signs. Moving scams usually follow a predictable pattern: a too-good quote, a fast deposit, and then a much larger bill once your belongings are on the truck. A little caution protects you.
The biggest red flags
Watch for these before you ever sign anything:
- A quote that is far lower than everyone else. Rogue movers lowball to win the job, then inflate the final price once they have your goods.
- A large deposit demanded upfront. Reputable movers typically charge little or nothing in advance and bill on completion.
- No in-home or video survey. A serious quote requires seeing what you are moving. A binding price given sight unseen is a warning.
- A blank or vague contract. Never sign an estimate that does not list your inventory, dates, and a clear total.
The hostage-load scam
The classic scheme is the hostage load: the mover dramatically raises the price after loading your belongings and refuses to deliver until you pay the inflated amount. Avoid it by getting a written binding or not-to-exceed estimate in advance.
How to verify a mover
- Confirm they are licensed. Interstate movers must have a USDOT number you can look up.
- Check that they carry insurance and read recent reviews across multiple sites.
- Make sure the company has a real physical address and answers the phone with its name, not a generic greeting.
Trust the process, not just the price
The cheapest quote is not a bargain if your belongings end up held hostage. Comparing several vetted, licensed movers, as you can do through a matching service, is the simplest way to avoid the scammers entirely and hire with confidence.